Privacy Policy

At Handloom Era, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.handloomera.com, make a purchase, or interact with our services.

Information We Collect

When you use our website, we may collect:

Personal information such as your name, email address, phone number, billing address, and shipping address.

Order details, including products purchased and transaction history.

Payment information, which is securely processed by our payment partners. We do not store your debit or credit card details.

Device information, including your IP address, browser type, operating system, and website usage data.

Information collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

Process and deliver your orders.

Provide customer support and respond to inquiries.

Verify transactions and prevent fraud.

Improve our website, products, and customer experience.

Send order confirmations, shipping updates, and service notifications.

Send promotional emails and marketing communications if you have chosen to receive them.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze website traffic, improve website performance, and personalize your shopping experience. You can control cookies through your browser settings.

Sharing Your Information

We never sell your personal information.

We may share your information with trusted third-party providers, including:

Payment processors

Shipping and logistics partners

Shopify and its related services

Analytics providers

Marketing and email service providers

These providers only receive the information necessary to perform their services.

Data Security

We use industry-standard security measures to protect your personal information. Although no online system is completely secure, we take reasonable steps to safeguard your data against unauthorized access, loss, or misuse.

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information.

Correct inaccurate information.

Request deletion of your personal information.

Withdraw consent for marketing communications.

Request a copy of the personal data we hold about you.

To exercise these rights, please contact us using the details below.

Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through the Contact Us page on our website or by email at support@handloomera.com.